PRIVACY POLICY

Centre Circle Events Management Ltd Privacy Policy

1. Scope

All data subjects whose personal data is collected by Centre Circle Events Management Ltd’s, in line with the requirements of GDPR.

2. Responsibilities

2.1 The Data Protection Officer is responsible for ensuring that this notice is made available to data subjects prior to Centre Circle Events Management Ltd’s collecting/processing their personal data.

2.2 All Employees of Centre Circle Events Management Ltd’s who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

3. Privacy notice

3.1 Who are we?
Centre Circle Events Management Ltd’s is the organisation who collects the personal data from www.Centre-Circle.co.uk and in turn makes it a data controller, Centre Circle Events Management Ltd’s will use your data to help find the relevant product for yourself which in turn makes us also a data processor.

Regards to why we collect the data and what we do with it, we will use your data to find out your requirements and if you are interested in items or services on the website we will find your requirements and provide you with an introduction to the most suited item, service or 3rd party supplier where we may receive a commission for the introduction, we do not produce items or services ourselves.

If you are interested in our online packages we will use the details so we can process and service your order in house.

Our Data Protection Officer can be contacted directly here:
Steve Rowden
Operations Manager
Telephone: 01474 824 681
Email: office@centre-circle.co.uk

The personal data we would like to collect / process is:

Personal data type:
Source (where Centre Circle Events Management Ltd’s obtained the personal data from, if it has not been collected directly from you, the data subject. Not if the personal data has been accessed from publicly accessible sources):

Contact Name:
We will use this to service your enquiry or register you as wishing to work for us and to ensure we are speaking to the correct person when we make contact.

Contact Number:
We will use this to service your enquiry or register you as wishing to work with us, we will call you so we can discuss your enquiry or application with yourself.

Contact Email:
We will use this to service your enquiry or register you as wishing to work with us, we will email details of the product, service or application you have enquired about.

Product or Service interested In:
We will use this to service your enquiry, we will use this so the relevant person can deal with your enquiry ensuring you receive the best level of service.

Time Stamp & Date Stamp Of Enquiry:
We will use this to service your order or register your application and for compliance to ensure we can provide proof of enquiry or application made.

IP Address Enquiry Made On:
We will use this for compliance to ensure we can provide proof of where the enquiry or application was made.

If You Want To Be Contacted In The Future And How:
We will use the information to contact you in the future and only contact you by the methods you choose.

The personal data we collect will be used for the following purposes:

• We will use your data to help us service your enquiry.
• We will use your data to help us manage any service you take out with us.
• We will use your data to help us evaluate and contact you for potentially working for us.
• If you opted in for marketing in the future regarding new products or services we offer we will only contact you on your preferred method with details of new products, services or news from Centre Circle Events Management Ltd such as a newsletter.

• Racial
• Ethnic origin
• Political opinions
• Religious beliefs
• Philosophical beliefs
• Trade union membership
• Genetic data
• Biometric data
• Health data
• Data concerning a natural person’s sex life
• Sexual orientation

3.2 Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for Centre Circle Events Management Ltd’s to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used. You may withdraw consent at any time by going to the opt out page on our website where you can do this via a contact form, which is found here.

For applications to work with us, you will be contacted using the companies standard methods of communication – email, SMS text message, website and phone call.

3.3 Disclosure
Centre Circle Events Management Ltd will not pass on your personal data to third parties without first getting your explicit consent.

3.4 Retention period
Centre Circle Events Management Ltd will process personal data for the length of any agreement we have in place to manage a service we provide or as an employee. If we can’t or you choose not to take out a service we provide you with or work for us should an offer be made then we will destroy your details unless you have opted in for further contact in regards to new products, services or news from Centre Circle Events Management Ltd we will always provide you with the opportunity to opt out on all future correspondence such as email opt in/out.

We have come to agreement on the decision on this time period due to we believe this is how long we need the data to service the client’s needs and in regards to how long we hold data where client opted in for further contact we will retain this until the client chooses to opt out as they will be given the option to do on all correspondence we also make contact every 12 months with the client asking them to re opt in if they do not respond or say no we will destroy their details.

For those made an offer to work with us, we will hold your personal information for the duration of your employment and until the end of the following tax year, where the data will be reduced to only contain your full name, job title(s) whilst working for us and the period of time working for us, to enable us to provide a reference for you in the future.

3.5 Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. Legal requirements for employment mean we will need to retain information as agreed in a contract of employment with you.
• Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold about you transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling where relevant.
• Right to judicial review: in the event that Centre Circle Events Management Ltd refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

3.6 Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Centre Circle Events Management Ltd (or third parties as described in 3.4 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Centre Circle Events Management Ltd data protection representative - Data Protection Officer or GDPR owner internally.

The details for each of these contacts are:

Data Protection Officer
Stephen Rowland
Operations Manager
office@centre-circle.co.uk
01474 824681
www.centre-circle.co.uk

Information Commission officer (ICO)
Wycliffe House, Water Ln, Wilmslow, SK9 5AF
https://ico.org.uk
casework@ico.org.uk
0303 123 1113

Data Protection Officer
Read more about how and why we use your data here

Information Commission officer (ICO)
Read more about how and why we use your data here

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
"any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

Centre Circle Events Management Ltd - How we use your information
This privacy notice tells you how we, Centre Circle Events Management Ltd, will collect and use your personal data as follows

Visitors to our website(s)
When visitors arrive on www.Centre-Circle.co.uk we use a third party service, which is google analytics, to collect from you basic internet log information and information on your behaviour patterns while you're on the site. This information lets us know how many visitors come to the site and what pages they are looking at and the amount of time they spend on certain pages. The information collected cannot identify anyone and we ensure ourselves and google do not use this information to identify an individual of someone who has or is visiting our site. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

How www.centre-circle.co.uk (Centre Circle Events Management Ltd) use Cookies
You can learn more about our cookie policy here.

• E-newsletter - we will send out a newsletter to people who have explicitly expressed they want to be contacted with a newsletter and selected email as their preference for receiving this by selecting the relevant box on our enquiry form.
• Security and performance - we use a third-party programme to protect our website from malicious malware and attacks which means it will check your IP address on arrival.
• People who contact us via social media - we will contact you back on the platform you contacted us and we would always request explicit consent if you wanted us to send an email or contact you via phone.
• Inbound Calls to Our Office Number - we will collect your calling line identification (CLI) along with the staff member you speak to may create a file on our client system where we will collect personal information but you will be made fully aware by the staff member of this happening and only with your consent will this be captured, this will only be collected to help with your enquiry.

• Information you give to us. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services you request from us, to notify you about changes to or to make suggestions and recommendations that may interest you about our range of products or services, or to ensure that content from our site is presented in the most effective manner for you and for your computer.

• to administer our site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our services, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

• Event Management & Security
• Security and event management training

• Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
• Contact details of the data protection officer at Centre Circle Events Management Ltd’s, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of Centre Circle Events Management Ltd or a third party, information about those interests.
• The categories of personal data collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely will be made available. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
• How long the data will be stored.
• Details of your rights to correct, erase, restrict or object to such processing.
• Information about your right to withdraw consent at any time.
• How to lodge a complaint with the supervisory authority.
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if it wasn’t collected directly from you.
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing where relevant.